Dubai Customs hosted a Ramadan Iftar gathering for a select group of clients from various sectors, attended by Dr. Abdullah Bousnad, General Director of Dubai Customs, and the leadership team of the department.

This event highlighted the strong relationships that Dubai Customs has with its clients, recognizing them as the foundation of success towards excellence.

Dr. Abdullah Bousnad affirmed that genuine growth is achievable only through robust partnerships with clients.

In this context, Dubai Customs is committed to establishing constructive and sustainable dialogue platforms through the Dubai Customs Advisory Council.

This council aims to listen to clients' suggestions and ideas to facilitate continuous improvements in customs services, aligning with sustainable economic development strategies, including the 'We Are the Emirates 2031' vision and the Dubai Economic Agenda D33.

The General Director stated that Dubai Customs is dedicated to its role in supporting trade and investment, enhancing Dubai's status as a leading global business and logistics hub.

In line with the directives of the leadership, Dubai Customs focuses on creating a competitive business environment attractive to investors and companies, placing clients at the heart of its strategy.

This approach stems from the belief that clients are partners in the journey of development and innovation, essential for enhancing the efficiency of customs services.

Mohammed Al-Ghaferi, Executive Director of the Human Resources Sector at Dubai Customs, emphasized the established partnership between Dubai Customs and its clients.

He noted that sustainable success is built on the foundation of close collaboration, which serves as a fundamental pillar for development and for providing a customs experience characterized by speed, efficiency, and transparency.