Sheikh Mohammed bin Zayed Al Nahyan, President of the United Arab Emirates, received a delegation from the Government Empowerment Department in Abu Dhabi, along with the winners of the inaugural 'Abu Dhabi Effortless Customer Experience Award' at Al Bahar Palace in Abu Dhabi.

The event was attended by Sheikh Khaled bin Mohammed bin Zayed Al Nahyan, Crown Prince of Abu Dhabi and Chairman of the Abu Dhabi Executive Council.

Sheikh Mohammed congratulated the award winners, praising their innovative initiatives aimed at enhancing the quality of services provided to the community and encouraging them to continue their pursuit of innovation and excellence.

During the meeting, Sheikh Mohammed exchanged insights with the 'Customer Experience Team' from the department regarding key initiatives aimed at improving their services.

He underscored the significance of government entities engaging with the community to deliver efficient and effective services that meet the diverse needs of various demographic groups.

Additionally, he highlighted the importance of stimulating collaboration and innovation among individuals and businesses to create a positive societal impact.

The delegation expressed its commitment to continue efforts to enhance the efficiency of services offered to customers and improve accessibility through the implementation of the latest technological solutions in the field.