Dubai: His Highness Sheikh Mohammed bin Rashid Al Maktoum, the Vice President and Prime Minister of the United Arab Emirates as well as the Ruler of Dubai, acknowledged the exemplary service of Yousef Mohammed Abdullah, an employee at the Customer Service Centre for Vehicle Inspection and Registration located in Al Qusais.

This recognition stems from a recent mystery shopper report that highlighted Abdullah's exceptional dedication and effectiveness in assisting clients.

In a post shared on his social media account, Sheikh Mohammed detailed observations made during the mystery shopping initiative.

He noted Abdullah's hardworking nature and his cheerful demeanor, which he described as key attributes that contribute to effective customer service.

The report indicated that many customers actively seek out Abdullah due to the positive experiences they have had while interacting with him.

Sheikh Mohammed's message underscored the vital role that employees like Abdullah play in maintaining and enhancing the reputation of Dubai as a service-oriented city.

He expressed his appreciation by stating, "Greetings, Yousef.

We are watching you and others like you — young men and women dedicated to serving people and upholding Dubai’s reputation." This acknowledgment aligns with broader initiatives in the UAE aimed at promoting exceptional public service and fostering a culture of excellence within the workforce.